4.) Account Manager Regional Corporate Sales

Location: Port Harcourt, NG

Job Summary
Assist in the achievement of defined corporate sales target in assigned industry/ sector and maintain relationships with existing customers

Principal Functions

• Adhere to periodic sales plan for assigned sector/ region
• Manage/ maintain assigned corporate accounts while ensuring acquisition of new customers and overall achievement of assigned sales targets
• Maintain accurate and up-to-date sales records/ documentation for assigned sector/ region including prospect sheets, customer database and funnel analyses
• Possess detailed technical knowledge of specifications and usage of Etisalat Nigeria's product spectrum
• Identify new sales prospects (in assigned sector/ region) and develop periodic prospect lists to facilitate customer sourcing for the attention of the Regional Manager-Corporate Sales
• Ensure sales administrators in assigned sector/ region consistently adhere to standard customer sevice policies in their interactions with assigned customers
• Process customer orders and follow up with Distribution personnel to ensure prompt product delivery in line with organizational policies
• Log and address customer complaints, escalat appropriate issues, and follow up with relevant personnel to ensure proper resolution
• Liaise with relevant unit/ team/ function in carrying out all relevant activities
• Attend team/ divisional/ departmental meetings as required and assist in the preparation of relevant presentations and proposals
• Provide guidance and manage the performance of subordinates
• Prepare/ compile agreed periodic activity and performance reports for the attention of the Regional Manager-Corporate Sales
• Perform any other duties as assigned by the Regional Manager-Corporate Sales

Educational Requirements
First degree or equivalent in a relevant discipline

Experience,Skills & Competencies

• Between three (3) and five (5) years directly relevant post-NYSC work experience selling to major corporates, preferably within the telecoms business environment
• Ideal candidate must be able to demonstrate solid territorial knowledge of the entire South-South Region

Application Closing Date
24th April, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply

5.) Analyst Retail Operations

Location: Lagos,NG

Job Summary
Manage Retail Operations databases and provide up-to-date data on Experience Centre activities and status

Principal Functions

• Manage Retail database to ensure accurate and up-to-date information is maintained on: (a) staff headcount, positions and locations (b) Experience Centre status, i.e rollout, location, type and contact details (c) Experience Centre administrative and operational requirements, i.e float phones, data modems, 3G devices, e-purses, etc (d) Experience Centre operational hours, i.e weekly and holiday periods
• Track Experience Centre activities from commencement of operations and provide data on: (a) footfall (b) top customer requests (c) top customer facing issues (d) Experience Centre-specific issues
• Co-ordinate with relevant units regarding Experience Centre operational requirements pre- and post-commencement of operations
• Ensure that all information/ communication intended for Experience Centres is disseminated promptly and follow up to ensure that disseminated information/ communication is well understood and adhered to
• Track and ensure sign-offs of all Retail documentation with relevant stakeholder business areas Copied: www.hotnigerianjobs.com
• Co-ordinate and work with other stakeholders across the business to ensure effective implementation of Retail activities and initiatives
• Manage and monitor Retail inventory/ PoS items either in the warehouse or HQ to ensure their judicious use

Educational Requirements

• First degree

Experience,Skills & Competencies

• At least two (2) years directly relevant post-NYSC work experience

Application Closing Date
17th April, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply

6.) Head Regional Government Relations

Location: Lagos, NG

Job Summary
Oversee activities of the Government Relations team in maintaining effective relationships with relevant federal, state and local government departments and aganecies to ensure an enabling environment for Etisalat Nigeria's activities

Principal Functions

• Represent Etisalat Nigeria at government functions as approved by the Director-Government & Regulatory Affairs in order to promote corporate brand and presence
• Continuously assist in reviewing the units activities, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the team
• Establish and maintain relationships with key internal and external stakeholders (including ministries and government agencies)
• Identify key government stakeholders and initiate regular meetings as required
• Provide relevant guidance to Etisalat Nigeria on issues relating to government regulations and requirements
• Establish, develop and maintain effective corporate relationships with identified government stakeholders. Ensure that Etisalat Nigeria's management has adequate access to key stakeholders as required
• Provide advisory support on key government matters especially as they relate to the telecoms industry
• Conduct regular political audits and provide periodic intelligence reports on emerging issues, developments and trends as required
• Implement the units work programmes and plans in line with agreed procedures and guidelines
• Plan and manage the human and material resources of the unit to optimize performance, boost morale and enhance productivity
• Manage inter-functional relations to ensure synergy across the various departmental functions
• Provide leadership and guidance to team members and manage subordinates' performance towards achievement of overall team objectives
• Monitor and control budgetary needs of the Government Relations unit
• Prepare/ compile agreed periodic activity and performance reports for the attention of the Director-Government & Regulatory Affairs
• Perform any other duties as assigned by the Director-Government & Regulatory Affairs

Educational Requirements

• First degree or equivalent in a relevant discipline
• Relevant postgraduate/ professional qualifications in related fields will be an added advantage

Experience,Skills & Competencies
Between nine (9) and twelve (12) years directly relevant post-NYSC work experience, with at least most recent three (3) years in a managerial role

Application Closing Date
24th April, 2013

Method of Application
Interested and qualified candidates should: Click here to apply